360Player collects a standard set of details on every user — name, email, date of birth, address, and so on. But most clubs need more: medical notes, jersey size, transport preferences, emergency contacts, custom waivers. User fields let you collect any of that, grouped into categories you define.
Open the user fields settings
Go to Settings > User fields at the top level of your organization. You'll see the default fields the platform already collects, plus any categories and custom fields you've already created.
Default fields
These are always collected and can't be removed:
First name, Last name, Email, Birth date, Sex, Nationality, Phone number
Address, Postal code, City, Region, Country
Company name
For Swedish organizations: Swedish personal ID
Step 1 — Create categories
Categories group related fields so admins and members can find them easily. Examples: Medical, Travel, Equipment, Consents.
Click Create new > New category.
Enter a category title.
Click Save.
You can add fields to a category later when you create them.
Step 2 — Create custom fields
Click Create new > New field. You'll fill in:
Type — Short text, Long text, Number, Single choice, Multiple choices, Date, Email, Phone number, Attachment, or Slider.
Title — how the field appears in the user's profile.
Description — guidance shown when the user fills it in.
Category — which category the field belongs to.
Visibility — see below.
Required — if on, every user in your organization has to fill the field before they can continue using 360Player.
Click Save.
Visibility settings
The user and any of their parents can always see the field — that's not configurable. What you control is which admins and staff can see it:
Visible to top level admins and staff — only admins at the organization level (not individual teams) can see the value. Use this for sensitive data (medical, legal) that team coaches shouldn't access.
Visible to all admins and staff of the user — every admin who manages a group the user belongs to can see the value. Use this for everyday info (jersey size, dietary preferences).
Rearrange fields and categories
Click the sort/rearrange action on the User fields page to drag categories into a new order or drag fields within a category. Save when you're done. The order you set is the order users see when editing their profile.
Required fields and what happens at login
If a field is marked Required, anyone who logs in without that field filled is prompted to fill it before they can use 360Player. This applies retroactively — turning a field on as required will prompt every existing member at their next login.
Removing a field deletes its data. Deleting a custom field permanently removes every user's value for that field. If you only want to hide it temporarily, change the visibility or move it to an unused category instead.
Want to find members based on the data you collect? See Use filters in your contact database.