How to check if players have connected parents
The guide below will instruction you on how to check whether a player account has a minimum of one connected parent account and what to do if they do not have any connected parents
1. Go to contacts
2. Go to filters
3. Filters to Role=Players and Parent Connection=Doesn’t have connected parent
4. Click apply
5. This will bring up a total list of players without parents attached to their profile.
Tip – if you have players over the age of 18. It may be worth using the date of birth filter to stop them showing
6. Contact the parent to get them to create an account or link to the child. Here is a useful article for that process – https://help.360player.com/article/45-how-to-connect-to-a-child
