A discount code takes a percentage or a fixed amount off what a member pays. You create it once and it can be used at checkout or applied by hand when you invoice someone.
Create a discount code
Go to Payments > Discounts and click Create new.
Set up the discount details:
Provide a title (e.g., Summer Sale) and a description (e.g., 10% off for new members).
Create the discount code that members will use (e.g., SUMMER10).
Choose the discount type:
Percentage, such as 20% off.
Fixed amount, such as €50 off.
Define how the discount is applied:
Only the first payment of a subscription.
Recurring payments — applies to every payment in the subscription.
A limited number of payments — applies to a specified number of payments.
If you limit the number of payments, you get more configuration options:
For percentage discounts: specify how many payments it applies to. If you select 3 payments at 10% off, the member gets 10% off their first three payments only.
For fixed-amount discounts, decide how the amount is distributed:
Distributed across payments — the total is divided equally. A €100 discount over 5 payments gives €20 off per payment.
Applied in full to each payment — a €20 discount over 5 payments gives €20 off each payment, €100 total.
Set a redemption limit (optional): caps how many times the code can be used across checkouts — e.g. a limit of 50 means only 50 members can use it.
Click Create discount to save it.
100% discount codes are possible with one-time invoices, but not on recurring payments.
Use a discount code
Discount codes can be applied in two ways:
At checkout — members or customers enter the code in the discount field when paying.
In the invoicing flow — payment admins select the discount manually when creating an invoice, applying it to the customer's billing details.
If you can't find the discount field
Discount codes are not available to every club: they work where payments run through Adyen, which covers most clubs, but not where they run through Stripe. If Payments > Discounts is missing, or the discount field never appears on an invoice, that is why. Your 360Player contact can confirm which setup your club is on.