360Player

Payments

Connect your 360Player account to Stripe if your club runs on the legacy Stripe integration.

Connect Stripe for payment processing

Add a link to your club's terms-of-service document from Payments settings — 360Player stores the link but doesn't attach it to invoices, checkout, or anything else yet.

Set your purchase terms

What 360Player payments cover, the difference between Adyen and Stripe, and how products, invoices, subscriptions, and payouts fit together.

Introduction to 360Player payments

Set up product categories, pricing, and custom fields before you can bill members for anything.

Create products

Onboard your club to Adyen so you can start collecting payments through 360Player.

Get started with payments (Adyen)

Business-type and verification-document specifics for UK grassroots clubs going through Adyen onboarding.

Complete Adyen onboarding for UK grassroots clubs

Export, cancel, and void outstanding invoices and subscriptions before 360Player switches your club from Stripe to Adyen.

Migrate from Stripe to Adyen

What is needed before processing payments

Getting started

Create a one-time invoice or recurring subscription, then follow up with reminders, receipts, or an export.

Invoice your members

Nudge a customer to pay an open invoice, or resend the receipt for one that's already paid.

Send a payment reminder or receipt

A field guide to every widget and filter on the Payments overview page, and what each number actually means.

Read the payments overview dashboard

What Fritidskortet is and how connecting your club lets Swedish members pay with it at checkout.

Fritidskortet

Connect your club to E-hälsomyndigheten so members can pay with Fritidskortet at checkout, and refund a Fritidskortet charge when you need to.

Fritidskortet for Swedish clubs

Cover part or all of an invoice with Fritidskortet at checkout, using your own or your child's personal number.

Pay with Fritidskortet

Change a subscription's products, price, or billing settings — and how that's different from reassigning who a product is for.

Update a subscription

Give a contact (or a batch of contacts) a product without charging them — for comps, scholarships, staff perks, or anything that doesn't go through an invoice.

Manually assign products

Stop a subscription or installment plan from billing further, immediately or at the end of the current period — when each option is actually available.

Cancel subscriptions or installments

Cancel an unpaid invoice in 360Player. Includes when to use Void vs Mark as uncollectible vs Refund.

Void an invoice

Refund an invoice fully or partially in 360Player — what each refund mode does, what happens to the invoice and the customer, and when to use it instead of Void.

Refund a payment

Break down paid or invoiced volume by product, category, or registration for any date range.

Generate a revenue report

Learn how to invoice or setup recurring payments towards your members

Collecting payments

The full set of statuses 360Player shows on contacts' assigned products, invoices, and subscriptions.

Payment statuses

Set up a percentage or fixed-amount discount code, choose how many payments it applies to, and apply it at checkout or on an invoice.

Discount codes

Match a payout transfer to the invoices behind it with the Payout report, and see how Balance and Revenue reports fit in.

Reconcile your payments (Adyen)

Defend a dispute in the Adyen Disputes page, and look up whether a reason code is worth contesting.

Manage disputes

Tag products with your chart-of-accounts number so invoice exports sort straight into your books.

Connect your products to your accounting software

See what's inside a single Adyen payout, and export it broken down by product, category, or registration.

Break down a payout

Turn on the payment methods your members can pay with at checkout — Adyen clubs only.

Activate payment methods

Additional guides

www.360player.com

eLearning

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