360Player payments let your club collect money from members in-platform: one-off invoices, recurring subscriptions, installment plans, registration fees, and merchandise. This article gives you the lay of the land — what's where, what the building blocks are, and which provider your club uses. Each section links to a deeper guide.
Payment providers
Your club processes card payments through one of two providers:
Adyen — our primary provider and the default for new clubs. Supports the full feature set: discounts, payment-method toggling per country, disputes handling, payout reports, and Apple Pay / Google Pay where available.
Stripe — legacy. Some long-running clubs are still on Stripe. New features land on Adyen first, and some — like discount codes — aren't available on Stripe.
To find out which provider your club is on, go to Settings > Payments. If you see an Adyen onboarding flow or an Adyen account holder reference, you're on Adyen. If you see a "Connect to Stripe" button or a Stripe account ID, you're on Stripe. New clubs should set up Adyen — see Get started with payments (Adyen). Existing Stripe clubs can migrate — see Adyen Migration Process.
The building blocks
Everything in the Payments section is built from a small number of concepts:
Products — anything you sell: a membership, a training program, a tournament fee, a piece of merchandise. Products live in Payments > Products. See How to create products.
Prices — a product can have multiple prices (e.g., adult vs. youth, full year vs. half year). Prices carry the currency, the amount, and the tax rate.
Contacts — the people you bill. A contact can be a player, a parent, or any other billable individual; one parent can be the billing contact for multiple children.
Invoices — one-off bills. Created from Payments > Invoices > New invoice. See How to invoice your members.
Subscriptions — recurring billing (monthly memberships, season fees). Each subscription generates invoices on its own schedule.
Installment plans — split a single fee across several scheduled invoices (e.g., a season fee billed in 4 monthly installments).
Registration forms — public signup forms that collect payment at submission. The participant pays as they register, and the order shows up in Payments. Built in Forms; the resulting invoices land in Payments > Invoices.
Discounts — percentage or fixed-amount codes applied at checkout or to specific invoices. Adyen only.
Refunds and credit notes — full or partial money-back, plus formal credit notes for accounting.
Payouts — money leaving the platform and arriving in your club's bank account. The platform's cut and any fees are deducted before payout.
The flow, end to end
An admin sets up the payment account for the organization (Adyen onboarding or Stripe Connect).
The club builds its product catalog — memberships, training fees, tournament fees, merchandise.
Money comes in through one of three paths: a member completes a registration form, an admin creates an invoice manually, or a subscription bills automatically on schedule.
The platform tracks the invoice status from Open through Paid, Past due, Uncollectible, or Voided. See Understanding payment statuses.
Settled funds are batched and paid out to the club's bank account. See Payout reports — reconcile received funds.
Admins reconcile revenue against the club's accounting using the Reports section.
Where to go next
Set up the payment account: Get started with payments (Adyen).
Build your catalog: How to create products.
Bill a member: How to invoice your members.
Run discount codes: Working with discount codes.
Reconcile money in: Reconciling your payments (Adyen).