Business requirements for Stripe approval
To enable payment processing, Stripe requires specific business information and documentation. These requirements vary by country and business type.
Required information and documentation
Business registration details: Have all registration documents available.
Tax identification numbers (if applicable).
Ownership structure and stakeholder details: Provide personal identification, such as government-issued IDs, passports, or driving licenses for owners or stakeholders.
Business address: Use a valid mailing address. Ensure the address matches verification documents, as mismatched addresses will cause rejection.
Financial statements: These are required only for certain business types.
Bank account information: Confirm that the account is set up to process payments.
Business license (if applicable).
Business website or social media: Needed to verify your organization.
Stripe may request additional documentation based on transaction history or business type.
Connect to Stripe
Once your documents are ready, follow these steps to connect your 360Player account to Stripe:
Log in to the 360Player Dashboard.
Click the "Connect to Stripe" button.
Follow the Stripe onboarding prompts to provide the required business information.
Complete all steps to enable Stripe for your club.
Configuring Stripe settings
After connecting your Stripe account to 360Player, configure key settings in the Stripe dashboard to optimize your setup.
Accessing the Stripe settings dashboard
Log in to your Stripe account.
Navigate to the Settings Dashboard.
Account details
Verify or update the account name.
Confirm your business address and verify your phone number.
Public details
Verify and update the following:
Support email.
Support phone number (visible on invoices).
Support address.
Update the statement descriptor and shortened descriptor to reflect your club's name.
Add links to your privacy policy and terms of service.
Branding
Upload your club badge as the Icon and Logo.
Set your brand color for invoices and the accent color for the pay button.
Save changes using the Save button in the top-right corner.
Customer emails
Toggle on notifications for:
Successful payments.
Refunds.
Bank transfer notifications.
Stripe saves these changes automatically.
Team management
Click New Member to add team members.
Enter the user’s email address.
Select the Administration checkbox.
Send the invite.
Ensure the new member verifies their email to complete access.
Product settings
Billing
In Invoice settings, enable credit/debit card payments.
For the Customer portal:
Activate the portal link and copy it for sharing.
Disable the option for customers to cancel subscriptions.
Save changes.
Subscriptions and emails
To manage failed payments:
Enable email notifications for upcoming renewals and card expirations.
Use the customer portal link to provide easy access.
To prevent failed payments:
Enable notifications for failed card payments.
Set reminders for unpaid invoices at 7 and 15 days past due.
Set subscription status to overdue at 30 days past due and mark invoices as uncollectible.
Save settings.
Invoices
Turn on reminders for unpaid recurring invoices.
Customize reminders to match your club’s communication needs.
By completing these steps, your Stripe account will be fully integrated and optimized for use with 360Player.