Use the Payout report to reconcile what landed in your bank account against the invoices behind each transfer. It's the primary tool for matching payouts to source payments. This guide walks through the Payout workflow plus the supporting Balance and Revenue reports you'll use for analysis and bookkeeping.
Reconcile a transfer with the Payout report
The Payout report maps each transfer to your bank account back to the individual invoices it covers, so you can match every cent that arrived.
Go to Payments → Reports → Payout and download the payout report for the transfer you want to reconcile, from the Reports widget.
Go to Payments → Invoices and export the Transaction Export for the same date range.
In the Transaction Export, each invoice has an External ID. This ID matches the Psp Payment Psp Reference column in your payout report.
Mapping by External ID gives you the exact invoices and products inside each transfer. If you don't need product-level detail, use the Gross Invoice Export instead for simpler mapping.
See Payout reports — reconcile received funds for a deeper walkthrough of the Payout view.
Why reconciliation runs against your Adyen account, not your bank
When using 360Player and Adyen, your club has its own dedicated Adyen account. To reconcile transactions correctly, base your reporting on the Adyen account — not on the bank account where funds ultimately land.
Your Adyen account records balance changes instantly when a customer pays. But there's often a delay (up to 48 hours) before funds are available for transfer to your regular bank account — that's normal card-network settlement time.
The Booking Date is the date Adyen recognizes the funds — the date of the original payment. Use this date in your reporting to reflect financial activity accurately.
Transfers to your regular account follow a fixed schedule. Weekly is the most common cadence and we recommend it — keeping an active balance in your Adyen account makes refunds easier to handle.
Other reports for analysis
Alongside the Payout report, two other reports cover the broader accounting picture:
Balance Report (Payments → Reports → Balance) — shows all transactions in real time with gross amounts, net amounts, fees, and the related invoices, plus any transfers made to your regular bank account. Useful for line-level audit and exportable to your bookkeeping system.
Revenue Report (Payments → Reports → Revenue) — shows invoiced or paid volumes for a chosen time range, broken down by:
Products
Product categories
Registrations
Registration categories
Metadata
The product filter, for example, lets you see exactly how much revenue came in for each product — including service fees — across any date range. The report updates instantly with each transaction, aligned to Booking Date, not the transfer date. It shows gross amounts only; for net amounts and fee breakdowns, cross-reference the Balance Report for the same period.
