Steps to cancel a subscription
Navigate to Subscriptions:
Go to the Payments menu and select Subscriptions.Locate the subscription:
Find the subscription you want to cancel in the list.Click the three dots:
Next to the subscription, click the three-dot menu.Select "Cancel":
Choose the Cancel option from the menu.Confirm cancellation:
A confirmation dialog will appear. Confirm the cancellation to complete the process.
Bulk cancellation
If you need to cancel multiple subscriptions at once:
Select the subscriptions from the table by checking the boxes next to them.
Click the Bulk Actions button.
Select Cancel and confirm the action.
What happens when you cancel a subscription?
When a subscription is canceled, it will be terminated immediately. No further invoices will be generated, and the billing cycle ends at the time of cancellation.
By following these steps, you can easily manage subscriptions in 360Player, whether you're canceling one or multiple at a time.
Note: This guide explains how organization payment admins can cancel individual or bulk subscriptions. This article is specifically for organization payment admins and not for individual members of the organization.
For users looking to cancel their subscription please click here and speak directly to your organization