How to void a payment
Locate the invoice to void:
Go to the invoice section and find the invoice associated with the payment you want to void.
Select the void action:
Click on the Actions menu for the selected invoice.
Choose the Void option.
Important note
Once an invoice is voided, it cannot be un-voided. The action is permanent and the invoice will remain voided indefinitely.
By following these steps, you can void payments securely and effectively.