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Send a payment reminder or receipt

Nudge a customer to pay an open invoice, or resend the receipt for one that's already paid.

Send reminder and Send receipt are row actions on an invoice — one nudges a customer to pay, the other resends proof of payment. Both work on a single invoice or in bulk.

Send a reminder

  1. Go to Payments > Invoices.

  2. Open the row menu for the invoice and select Send reminder — or select several invoices and choose it from the bulk actions bar.

Send reminder is disabled for voided or paid invoices — there's nothing left to collect. Past-due invoices also get an automatic reminder without you doing anything.

Send a receipt

  1. Go to Payments > Invoices.

  2. Open the row menu for the invoice and select Send receipt — or select several invoices and choose it from the bulk actions bar.

Send receipt only works on invoices that have already been paid.

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