Capabilities are the extra permissions that sit on top of a role, granted per person from Settings > Users. They are what lets one Staff member run registrations without also giving them the whole Administrator role.
Two versions of this screen exist. If Settings > Roles appears in your menu, your organization has moved to custom roles and this article does not describe what you see — read Change a person's role or capabilities instead. If there is no Roles item, this is your article.
The five capabilities
There are exactly five, each an on/off checkbox rather than a level.
Payments — invoices, subscriptions, products, payouts and reports.
Registrations — registration forms and the submissions that come in through them.
Scheduling — schedules, bookings and resources.
Relation Manager — connecting and disconnecting parents and players on someone else's behalf.
Site Management — the club website settings.
You will only see a capability you are allowed to grant yourself, so a shorter list than five means your own permissions are narrower, not that the capability is missing.
Grant a capability
Go to the top level of your organization and open Settings > Users.
Find the person. The Capabilities column shows what they already have.
Click the three dots at the end of their row.
Under Capabilities, tick the ones to grant and untick the ones to remove. Each click saves on its own — there is no separate save step.
The same menu has a Role section above it, offering Player, Staff and Administrator. Changing the role there resets nothing about the capabilities.
Where a capability reaches
A capability granted here applies to the group the membership sits on, and to every group beneath it. Granting Payments at the top level of the club covers the whole club; granting it on one team covers that team and its subgroups only.
What it does not do is reach sideways. When 360Player checks a capability on a group, it looks at that group and its parents only, so a capability granted on one team does nothing for an unrelated team — grant it on each, or grant it once at a level above both.
The role labels are not consistent
The same three roles are labelled differently depending on which screen you are on, and it is worth knowing before you go looking for one.
Settings > Users — Player, Staff, Administrator.
A single person's memberships list — Player, Staff, Admin.
The Team page — User, Staff, Coach.
They are the same three roles in all three places.
Troubleshooting
The three dots menu has no Capabilities section. You are not allowed to grant any of the five yourself. Each one is gated on your own permissions, so ask a top-level administrator.
I see Manage user capabilities instead of checkboxes. Your organization has been moved to custom roles. Follow Change a person's role or capabilities.
They still cannot see the screen. Capabilities refine a role, they do not replace one. A person with no Staff or Administrator role in that group sees nothing regardless of what is ticked.