360Player

Control access and permissions on a club and team level

User management

This guide explains how to use filters to locate specific groups of users in your contact database based on various criteria and export the data for further reporting.

Use filters in your contact database

Learn how to identify and resolve duplicate accounts in 360Player to ensure your contact list is accurate and organized.

Manage duplicate player accounts

This guide explains how to verify if a player account has at least one connected parent account and what to do if no parent accounts are connected.

How to check if players have connected parents

This guide explains how administrators can add or update billing emails for player accounts when a parent signs up using Apple ID, preventing 360Player from accessing their email.

Add or update a billing email for players

Keeping your contact database up to date helps ensure better organization and reduces the risk of incorrect payments. Below are four key actions you can take to maintain accurate records.

How to update your contact database

Best practice in managing your organization members

Managing contact database

Learn how top-level and group administrators can access and manage user profiles in 360Player

How to view a user profile

Learn how to update a user's role in 360Player. Role changes can be done by top-level admins or group admins, depending on the type of user.

Change a user role

Learn how to block or remove a user from a group in 360Player to manage group access effectively.

Block or remove a user

Administrators can add capabilities for Staff and Administrators in the top level to have visibility in three areas: payments, registrations, and scheduling.

Add role capabilities

Learn how to archive a user in 360Player, removing their access to accounts within the organization.

How to archive a user

Learn how to merge a 360Player account with a virtual account to streamline user management.

How to merge contacts

This guide explains how to create a virtual contact, whether you are a group admin or a top-level admin, and highlights key details about virtual contacts.

Create a virtual contact

Admins can add a single user to multiple groups in 360Player to streamline group management.

Add a single user to multiple groups

Admins can add multiple users to a single group in 360Player to efficiently manage group assignments.

Add multiple users to a single group

Administrators can easily remove users from a team by following these steps.

How to remove a user from a team

Easily keep track of important information by adding private notes to user profiles, including optional attachments.

Add a note to a user's profile as an admin

Quickly add players, parents, and staff to your club or team by sharing a unique invite link.

Onboarding club members through an invite link

Admins can use the Relationship Manager to start parent-player connections, which require approval before being activated.

How to connect a parent and player using the Relationship Manager

If a parent is listed as a player, remove them to restore parent access—visibility remains via their connected child.

Change a parent who is listed as a player to a parent account

Basic functions for managing a user account

Managing users

www.360player.com

eLearning

Find answers and get help from Intercom Support and Community Experts

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.