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Change account settings

Change your login email, set or reset your password, and connect a single sign-on provider where your organization supports it.

Your Account Settings are where you change how you sign in and update your personal preferences. This article covers the Login options section — for language, notifications, and privacy, see the other tabs of Account Settings.

Open Login options

  1. On web, click your avatar in the top right and choose Account Settings. On mobile, tap More → Account Settings.

  2. Stay on the default Account tab — Login options is the last section on that page.

Change your email

  1. Next to Email, click the edit icon.

  2. Enter the new address.

  3. Confirm with your current password and save.

You'll be signed back in automatically. Changing your email re-authenticates your session under the new address. Use an email you can access — there's no separate confirmation email, the change is immediate.

Change your password

  1. Next to Password, click the edit icon.

  2. Enter a new password and repeat it. It must be at least 8 characters and can't be the same as your email.

  3. Confirm with your current password and save.

Connect a single sign-on (SSO) provider

If your organization has configured a single sign-on provider (e.g. Google Workspace, Microsoft Entra, or another OIDC provider), it appears as a card under Login options, below Email and Password. The card has a Connect button.

  1. Find the provider card.

  2. Click Connect.

  3. Complete the provider's own sign-in flow in the new window.

Once linked, the card shows a green Connected badge. From then on you can sign in with your email + password or with that provider.

Other Account Settings tabs

  • Account (this tab) — display preferences (language, region), notification settings, and Login options.

  • My children — link or unlink child accounts you're the legal guardian for.

  • My parents — visible if a parent has linked you as a child.

  • Privacy — manage data, connected services, and delete your account.

Troubleshooting

  • "I don't see the SSO card." The provider list is pulled from your organization. If your club hasn't configured an identity provider, no cards appear — that's expected.

  • "I forgot my current password and can't change my email." Sign out and use Forgot password on the sign-in page first, then come back here.

  • "My new email is rejected." The address may already belong to another 360Player account. Use a different one, or have the other account deleted first.

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