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Invite people to a registration

Send registration invitations from Contacts, the Invitations tab or the Team invitation tab, including to people without an account.

An invitation sends someone a personal link to sign up for a registration. On a team registration you also choose the team each player is invited into.

How invitations work

  • The registration must be accepting invitations. It has to be open, or a draft with a date to open on. You cannot invite from a draft with no opening date, or from a closed or archived registration. The send buttons are then switched off with This registration is not accepting invitations.

  • People without an account can be invited. The invitation goes by email to their own address or, if they have none, to their billing contact. A contact with no email address anywhere shows This contact can't receive registration invitations.

  • Nobody is invited twice. When you invite several people at once, anyone already invited or who has already submitted the registration is skipped. The last step names who is skipped.

Invite from Contacts or from the registration

This works for any registration. On a team registration you can also invite from the Team invitation tab, described further down.

From Contacts.

  1. Open Contacts and select one or more people. For one person you can also use Invite to registration in their row menu or on their profile.

  2. Click Invite to registration.

  3. In Select registration, pick the registration and click Next. A registration marked Not published cannot take invitations right now.

  4. Check Recipients. If you like, write your own subject and message for the email.

  5. On a team registration, pick the team. On other registrations you can tick Invite to group upon submission and pick a group the person joins when they submit.

  6. Click Send invitation.

From the registration. Open the registration, go to the Invitations tab and click Send invitations. Pick people in Select users to invite, click Next, and finish as above. The tab lists every invitation with its Invitation status and when it was Sent.

Set up team invitation

The Team invitation tab shows on a registration once a product bundle invites players into teams.

To set one up, create a Team registration and pick By invitation. Under Which teams are you inviting into?, connect the teams you want to fill. This turns on Invite only, so only people you invite can sign up. Team connection is switched off on this kind of registration: the teams sit on the invitation, not on each product bundle.

To invite players from a tryouts registration, see Run tryouts with team invitations.

Invite players into teams

Open the registration and go to the Team invitation tab. It works on a computer only, not on a phone. It has two panels:

  • Available players lists who you can invite. Choose All contacts, or a registration under Connected player pools. Use search and filters to find people.

  • Teams lists the teams on the invitation. Expand a team to see its players and their status.

  1. Select one or more players.

  2. Drag them onto a team, or use Add to team. Their status becomes Assigned.

  3. Select the assigned players or teams you want to invite and click Invite players.

  4. Check Recipients. If you like, write your own subject and message for the email.

  5. Click Send invitations.

A player who cannot get an invitation shows Add to team (cannot be invited), and you cannot pick it. A banner on the tab tells you when the registration is closed, full, archived, not published or opens later.

What the invited person gets

  • Someone with an account gets an email and a notification in the app. If they have parents connected, the parents get the notification too, and the email goes to the parents.

  • Someone without an account gets an email only, at their own address or at their billing contact.

For someone without an account, the link opens the invitation with Create an account and I already have an account. Then it asks Who is this invitation for?, with The invitation is for me and I will register myself. or The invitation is for my child. A parent creates their own account first and then adds the child. When Your account is ready shows, Continue to the registration opens the form.

After the invitation is sent

  • If the person accepts, the registration is submitted and the player is registered to the right product bundle. On a team invitation, the player is also added to the team.

  • If the person declines, the player is not registered and not added to a team.

Resend an invitation. Open the person's menu and pick Resend invitation. You can resend when the invitation was declined, or when the person has not created an account yet. In the Invitations tab you can also resend a revoked invitation.

Revoke an invitation. Pick Revoke invite and confirm. The player can no longer accept it. To invite them again from the Team invitation tab, use Remove assignment and add them to a team again.

Invitation statuses

Status

Meaning

Assigned

Added to a team but not invited yet

Invited

Invitation sent, no answer yet

Accepted

Invitation accepted and registration submitted

Declined

The player or parent declined

Revoked

An admin withdrew the invitation

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