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Reactivating a subscription
Reactivating a subscription

This article explains how to reactivate a subscription that has been canceled or is uncollectible, allowing the system to retry charging for it.

Updated over 5 months ago

Note: This feature is not available for Stripe-integrated clubs.

How to reactivate a subscription

  1. Go to the subscription.

  2. Click on the Actions button.

  3. Click Reactivate.

If the reactivation is successful, the system will attempt to charge the subscription that same night.

Additional details for Elavon-integrated clubs

For clubs using Elavon integration, reactivation will also attempt to reconcile multiple invoices if the subscription has fallen behind for several billing cycles.

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